Account Manager

About the role

Emperor, a leading corporate communications agency, is looking for an Account Manager to support day‑to‑day client communication and project delivery across multiple communication disciplines. Reporting to a Senior Account Manager, you will help ensure clients receive proactive updates, high‑quality service, and consistent value.

Key responsibilities

• Act as the primary point of contact for clients, delivering clear and proactive communication.
• Support senior team members in managing client requests, escalating issues when necessary.
• Assist in preparing client proposals, cost estimates, and project plans.
• Maintain project documentation such as agendas, contact reports, and timelines.
• Coordinate with internal teams to ensure smooth execution of projects and resolve delivery issues.
• Track and report on campaign performance, ensuring deliverables are met.
• Identify new opportunities within existing accounts and help develop growth strategies.

Required profile

• Strong relationship‑building skills with a focus on reliability and responsiveness.
• Detail‑oriented and able to manage multiple tasks efficiently.
• Excellent written and verbal communication abilities.
• Team player who collaborates well with senior colleagues and internal departments.

Required skills

What we offer

• Employee‑owned culture with a strong voice in company decisions.
• Hybrid working model and flexible working hours.
• Fair, trust‑based environment promoting work‑life balance.