Assistant Manager, Dispatch

About the role

The Assistant Manager, Dispatch will lead daily dispatch operations, ensuring that goods are delivered on time, in the correct quantity and quality, while adhering to Catrion standards and customer specifications.

Key responsibilities

• Oversee daily dispatch planning and execution across multiple sites.
• Monitor inventory levels and coordinate with production and warehouse teams to align schedules with demand.
• Supervise dispatch staff, track performance metrics and resolve operational issues.
• Maintain accurate documentation for shipments, including invoices, delivery notes and temperature logs.
• Handle customer complaints related to delivery issues and implement corrective actions.
• Prepare and submit regular reports on dispatch performance and departmental progress.
• Ensure health and safety training for all team members and report any hazards.
• Act as the liaison between operations, logistics and Red Sea Project stakeholders for schedule or scope changes.

Required profile

• Proven experience in managing dispatch or logistics operations.
• Strong coordination and communication abilities to manage multiple sites and stakeholders.
• Knowledge of health and safety standards and ability to train staff accordingly.
• Ability to analyze dispatch data and produce actionable reports.

Required skills