Bill Collector – Cluster

About the role

The Bill Collector – Cluster supports the finance team by ensuring accurate billing, invoicing, and collection processes for Marriott properties. This position involves reviewing financial documents, handling guest and vendor inquiries, and maintaining strict confidentiality of financial data.

Key responsibilities

• Prepare, review, reconcile, and issue bills, invoices, and account statements.
• Process credit‑card vouchers, advance deposits, tax exemptions, and special voucher invoices (e.g., Marriott Rewards, gift certificates).
• Respond to and resolve disputes from guests, credit‑card companies, and banks.
• Conduct credit checks, follow‑up on past‑due accounts, and manage collections for guarantee service accounts.
• Maintain and audit financial records, journals, ledgers, and electronic data.
• Assist management with training, evaluating, and motivating finance staff.

Required profile

• High school diploma or G.E.D. equivalent.
• Minimum 2 years of related finance or accounting experience.
• At least 1 year of supervisory experience.
• Ability to read, verify, and process financial information accurately.
• Strong communication skills and professional telephone etiquette.