Business Development Manager – Freight & Logistics

About the role

We are seeking a results‑driven Business Development Manager to accelerate revenue growth within the freight and logistics sector. The role focuses on expanding our enterprise and SME customer base, building long‑term client relationships, and partnering with operations to ensure seamless service delivery.

Key responsibilities

• Identify, qualify and close new business opportunities across freight forwarding, customs clearance, warehousing and related logistics services.
• Develop and execute multi‑channel account plans targeting specific markets, industries and geographies.
• Build and maintain a robust sales pipeline, forecast accurately and achieve quarterly and annual revenue targets.
• Conduct needs assessments, present tailored solutions and prepare compelling proposals and bids.
• Collaborate with Operations, Pricing and Compliance to deliver feasible, competitive and compliant service offerings.
• Negotiate contracts, terms and pricing with customers and internal stakeholders.
• Monitor market trends, competitor activity and regulatory changes to inform strategy.
• Represent the company at industry events, conferences and client meetings to expand the external network.
• Manage post‑sale onboarding and ensure high customer satisfaction and retention.
• Prepare regular sales reports, dashboards and revenue analyses for leadership.

Required profile

• Bachelor’s degree in Business, Supply Chain, Logistics or a related field (MBA preferred).
• 4+ years of B2B sales experience in freight/logistics, 3PL or related sectors with a proven track record of meeting or exceeding targets.
• Deep knowledge of freight modes (air, ocean, road, rail), customs procedures, Incoterms and regulatory considerations.
• Strong negotiation, presentation and proposal‑writing abilities.
• Excellent communication, collaboration and stakeholder‑management skills.
• Ability to travel as needed and thrive in a fast‑paced, deadline‑driven environment.
• Fluency in the languages required by the target market.

Required skills

• Proficiency with CRM systems such as Salesforce and HubSpot.
• Advanced use of Microsoft Office suite.
• Data analysis and forecasting capabilities.