This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Call Center Representative
Nextwo Co. · Riyad
Job description
About the role
We are seeking a dedicated Call Center Representative to join our on‑site team in the Kingdom of Saudi Arabia. The role involves handling both inbound and outbound calls, providing accurate information, and ensuring a high level of customer satisfaction in a fast‑paced environment.
Key responsibilities
- Answer and place inbound and outbound calls professionally.
- Manage customer inquiries, complaints, and issues from start to finish.
- Provide accurate, complete information using appropriate tools and methods.
- Document all interactions clearly and maintain up‑to‑date records in the database.
- Meet quality targets and maintain high customer satisfaction scores.
Required profile
- Saudi national in accordance with Saudization (Nitaqat) regulations.
- Minimum of 1 year relevant call‑center or customer‑service experience (fresh graduates are welcome).
- Excellent verbal and written communication skills.
- Strong problem‑solving ability and calm handling of difficult situations.
- Active listening and ability to thrive in a fast‑paced environment.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Saudi Arabia.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Nextwo Co.
Riyad
Related job offers
-
Call Center Officer – Customer Experience
Lumi | لومي Riyad -
مستشار خدمة العملاء (العربية/الإنجليزية) – الرياض
Concentrix Riyad -
Call Center Customer Service Representative
iHR (International Human Resources) Riyad -
Customer Service Specialist – Urdu (Jeddah)
2P Perfect Presentation Djeddah -
Remote Telemarketing Specialist
eBen