Client Relationship Manager

About the role

We are looking for an experienced Client Relationship Manager to join our Riyadh office. The role focuses on acquiring new strategic accounts, expanding existing client relationships, and driving revenue growth within the training sector in Saudi Arabia.

Key responsibilities

• Identify, pursue and secure new business opportunities, lead client presentations, proposals and pricing negotiations.
• Act as the primary point of contact for assigned accounts, drive client retention, upsell, monitor satisfaction and resolve issues.
• Collaborate with internal teams to design tailored training solutions and stay informed on market trends and competitor activity.
• Maintain accurate CRM records, prepare forecasts and KPI reports, and support proposal and tender preparation.

Required profile

• 4‑7 years of B2B sales, business development or account management experience, preferably in the training or consulting sector in Saudi Arabia.
• Proven track record of closing deals and achieving revenue targets.
• Excellent written and verbal communication skills in Arabic and English.
• Strong presentation and negotiation abilities with senior stakeholders.
• Based in Riyadh with a valid KSA driving licence.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Outlook