Collection Specialist - Residential Community

About the role

JLL is seeking a proactive, results-driven Collection Specialist to manage rent and receivables collection for a premium residential community in North Riyadh. The role is key to keeping cash flow healthy, reducing arrears and maintaining good tenant relationships through professional collection practices. It is a full-time, on-site position.

Key responsibilities

• Collect rental income, service charges, utility rebills and other receivables on time, issue invoices according to leases and schedules, and run automated reminders and proactive tenant communication
• Maintain arrears tracking, initiate collection steps such as calls, emails and site visits, escalate delinquent accounts and prepare documentation for legal recovery
• Act as the main contact for payment queries, offer payment plans and negotiate settlements, and resolve disputes professionally
• Prepare arrears aging and collection performance reports, track write-offs and bad debt provisions, monitor collection KPIs and keep detailed records of collection activity
• Work with the Finance Manager, Property Manager and leasing teams, and with facilities management and utility providers on meter readings, invoice reconciliation and utility rebilling

Required profile

• Minimum 3 years of experience in rent collection or receivables management for residential, commercial or mixed-use properties
• Experience in KSA or GCC real estate strongly preferred
• Degree in Finance, Accounting, Business Administration or a related field
• Strong knowledge of KSA rental regulations and REGA guidelines
• Fluent Arabic and English (written and spoken)

Required skills

• Property management systems such as Yardi, Yarn or similar
• Microsoft Excel
• Negotiation, conflict resolution and strong communication skills

What we offer

• Career growth within a global real estate leader
• Exposure to best-in-class property management practices
• Professional development and training opportunities
• Supportive team environment and competitive compensation