Customer Service Executive
Jobs for Humanity · Riyadh
Job description
About the role
We are looking for a dedicated and empathetic Customer Service Executive to join our team in Riyadh. In this role you will be the front‑line contact for our customers, ensuring their inquiries are answered promptly and their issues resolved effectively.
Key responsibilities
- Provide customer support through phone, email, live chat and other channels.
- Resolve customer issues in a timely and effective manner.
- Maintain a positive customer experience with our products and services.
- Communicate clearly and empathetically with customers.
- Use CRM software to manage interactions and keep records up to date.
- Stay informed about the company’s product portfolio and features.
Required profile
- Proven experience in customer support or a similar role.
- Strong issue‑resolution and problem‑solving abilities.
- Excellent communication skills and deep empathy.
- Ability to stay calm and professional in challenging situations.
- Experience with CRM software and solid understanding of product specifications.
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Published 1 hour ago
Expires 1 month from now
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Jobs for Humanity
Riyadh