Director – Claims Consulting & Dispute Resolution

About the role

J.S. Held is seeking a Director to lead high‑quality claims consulting and dispute‑resolution services, focusing on quantum matters. The role blends rigorous analysis with clear client communication, requiring synthesis of complex data and presentation of defensible conclusions.

Key responsibilities

• Select and apply appropriate analytical methodologies, supporting early‑stage commission reviews and claim strategy.
• Produce concise event chronologies and draft polished sections of claim reports in professional English.
• Structure reports to ensure consistency, clarity, and evidential integrity.
• Peer‑review, critique, and edit work prepared by junior team members, providing real‑time feedback and coaching.
• Manage allocated staff on assignments, plan tasks, set quality expectations, and support delivery.
• Own timelines and budgets for your workstream; provide status updates for bi‑weekly client reports and internal timekeeping.
• Support invoicing accuracy and collaborate with accounts for timely fee recovery.
• Engage in business development activities, including drafting thought‑leadership pieces and attending networking events.

Required profile

• First‑degree qualification in construction or engineering.
• Second‑degree qualification in legal or construction management.
• Formal training in dispute resolution or related processes.
• Demonstrated initiative, strong client‑relationship skills, and ability to deliver under tight deadlines.
• Experience preparing and presenting analytical findings to clients and stakeholders.
• Preferably prior consultancy experience on substantial or complex quantum disputes.
• Proven ability to draft high‑quality expert reports.
• Willingness to travel.

Required skills

What we offer

• Comprehensive medical insurance for self, spouse, and school‑age children.
• Life assurance coverage.
• 25 days of annual leave.