Family Affairs Services Officer – Household Management

About the role

The Family Affairs Services Officer is responsible for overseeing all aspects of family and household operations. This role combines concierge support, administrative management, staff supervision, and vehicle logistics to ensure seamless daily functioning for the family.

Key responsibilities

• Provide administrative support for family functions, including property matters, travel, education, insurance, and health claims.
• Coordinate travel arrangements, issue boarding passes, and manage airport transfers.
• Receive, prioritize, and fulfill family requests while maintaining up‑to‑date document archives.
• Record and track family expenses, archive important documents, and ensure proper records management.
• Improve office efficiency and perform additional duties as assigned by management.
• Manage daily affairs of household staff, maintain accurate staff documentation, and handle recruitment or termination based on family needs.
• Supervise transportation assets, oversee maintenance, renewals, sales, and monitor fuel consumption and credits.

Required profile

• Proven experience in household or family services management.
• Strong organizational abilities and attention to detail.
• Capability to handle confidential information and maintain accurate records.
• Excellent communication skills for interacting with family members and external service providers.
• Ability to manage and motivate household staff effectively.

Required skills