Fare & Ticketing Expert – Public Transport (Riyadh)

About the role

DB Engineering & Consulting is seeking a senior Fare and Ticketing Expert to lead the design, implementation and optimisation of fare policy and ticketing solutions for Riyadh Bus. You will work on cutting‑edge Automated Fare Collection (AFC) systems, ensuring seamless integration with other intelligent transport services.

Key responsibilities

• Design, implement and continuously improve fare policies and ticketing systems for public transport services.
• Develop and manage fare structures, pricing strategies and revenue‑management frameworks.
• Oversee operation and integration of AFC components such as smart‑card, mobile ticketing and contactless payment platforms.
• Ensure interoperability between AFC, AVM and other ITS domains while monitoring performance against KPIs and contractual SLAs.
• Analyse ridership, revenue and transaction data to refine fare policies and improve system efficiency.
• Coordinate with operators, banks and technology providers to deliver secure, seamless payment solutions.
• Support troubleshooting, system upgrades and continuous improvement of ticketing technologies and customer interfaces.

Required profile

• Bachelor’s degree in Engineering, Transport Planning, IT or related field (Master’s preferred).
• Minimum 10 years of experience in fare systems and ticketing for public transport or mobility projects.
• Proven track record with AFC technologies, smart‑card and EMV/contactless payments.
• Strong understanding of fare policy design, revenue management and transport economics.
• Experience managing vendors, integrators and performance‑based contracts.

Required skills

• Smart‑card technology
• EMV/contactless payment systems
• Mobile ticketing platforms
• Automated Fare Collection (AFC) system integration
• AVM (Automatic Vehicle Monitoring) integration
• ITS domain integration (AFC, AVM, back‑office)
• Data analysis and KPI monitoring