Field Service Engineer

About the role

ABB's Service Division helps customers improve the availability, reliability, predictability and sustainability of electrical products and installations. This Field Service Engineer position reports to the Service Team Leader and involves executing service work with low to medium complexity according to work instructions, ABB standard processes, quality standards and safety guidelines, on a first-time-right basis.

Key responsibilities

• Handle medium and low voltage system and switchgear installation, testing and commissioning; program and test protection relays
• Execute service work per customer orders and timelines, and prepare material lists ensuring parts and equipment are available and of quality
• Perform on-site and remote field service, troubleshoot equipment and process failures, recommend corrective actions and suggest improvements
• Work with customers on-site to identify operational improvements, and prepare documentation and customer reports for signature
• Apply safety rules and report unsafe practices and incidents

Required profile

• Bachelor's degree in Electrical or Electronic Engineering
• Over 5 years of experience in service-oriented roles
• Fluent English with strong communication skills

Required skills

• Testing and commissioning of MV/LV electrical products
• Strong background in occupational health and safety (OHS)
• Technical support and process improvement