Fulfillment Center Supervisor

About the role

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee shift management in first‑mile fulfillment centers, middle‑mile sortation centers or final‑mile delivery stations, ensuring customers’ orders move smoothly through every step of the chain.

Key responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train Associates to deliver the best service for customers.
• Ensure customer orders are fulfilled in line with quality and safety guidelines.
• Provide critical shift‑related information to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed plans and forecasts.
• Engage with support functions to address performance issues such as process readiness, 5S, safety, and training.
• Help solve logistics and supply‑chain challenges through data analysis, innovation and process optimisation.

Required profile

• 1+ years experience with Microsoft Office products and applications.
• High school diploma or equivalent.
• Ability to work a flexible schedule, including weekends, nights, and holidays.
• Physical ability to lift up to 49 pounds and stand or walk during 12‑hour shifts.
• Willingness to work 40 hours per week and overtime as required.

Required skills

• Microsoft Office (Word, Excel, Outlook).
• Knowledge of Kaizen and Lean methodology techniques.