General Manager, KSA

About the role

BOUNCE is looking for a General Manager to lead its business across Saudi Arabia, reporting to the Chief Operating Officer. The role covers commercial performance, operational excellence, customer experience, people and culture, and strategic growth, and plays a key part in expanding the venue portfolio across the Kingdom.

Key responsibilities

• Own the KSA P&L, drive sustainable revenue growth and maximise profitability across the venue portfolio
• Partner with regional leadership to identify growth opportunities, support new venue developments and scale the business
• Develop a strong leadership structure, strengthen local talent pipelines and build a culture of accountability and continuous development
• Ensure venues deliver excellent customer experiences, high safety standards and consistent operational performance
• Build relationships with partners, landlords and key stakeholders in the evolving entertainment landscape
• Bring the BOUNCE values to life while supporting ambitious growth

Required profile

• Established business leader with 15+ years of progressive leadership in multi-site hospitality, entertainment, leisure, retail or similar consumer-facing sectors
• Proven track record of leading and scaling businesses in Saudi Arabia
• Experience in business expansion, multi-site operations and organisational development
• Deep understanding of the Saudi market, its consumers and commercial environment
• Ability to build influential relationships and work within a regional matrix structure
• Fluency in Arabic and English