Groups and Events Coordinator

About the role

As a Groups and Events Coordinator at Hilton, you will be the primary point of contact for group and conference clients, ensuring every detail of their stay and event is flawlessly executed. Your role blends sales, client service, and coordination to create memorable experiences for guests.

Key responsibilities

• Respond to inquiries and secure bookings for groups of 10–50 rooms, including meeting space, food & beverage, and ancillary services.
• Prospect new business, qualify leads, and develop proposals to generate additional sales.
• Conduct site inspections and hotel tours to showcase property features.
• Negotiate pricing, terms, and contracts with clients and vendors.
• Manage the full client lifecycle from contract signing to event execution, overseeing room blocks, catering, billing, and performance clauses.
• Maintain accurate event documentation in booking systems and prepare Banquet Event Orders, menus, diagrams, and post‑event reports.
• Collaborate with Operations, Catering, and Revenue teams to ensure seamless hand‑over from sales to service.

Required profile

• Strong passion for hospitality and delivering exceptional guest experiences.
• Integrity, leadership, teamwork, ownership, and a sense of urgency.
• Excellent communication and relationship‑building skills.

Required skills

• Proficiency with hotel booking and event management systems.
• Ability to create and manage Banquet Event Orders and related documentation.

What we offer

• Opportunity to work with a globally recognized hospitality brand.
• Collaborative, award‑winning workplace culture.
• Career development and growth within the Hilton network.