Guest Relations Associate (Fresh Graduates)
Gathern · Riyadh
Job description
About the role
Gathern is looking for a fresh graduate to join its Guest Relations team in Riyadh. As a Guest Care Specialist, you will be the main point of contact for guests, making sure they have a positive and memorable experience. The role suits friendly, organised people who enjoy helping others.
Key responsibilities
- Provide exceptional customer service to all guests.
- Act as the main point of contact for guest inquiries and resolve issues and complaints quickly and professionally.
- Assist guests with booking reservations and give product recommendations.
- Maintain accurate guest records and update customer information as needed.
- Work with team members to improve guest satisfaction and support the company's success.
Required profile
- Bachelor's or diploma degree.
- Excellent communication and interpersonal skills.
- Able to stay calm and professional in stressful situations.
- Organised and detail-oriented.
- Positive and friendly attitude.
- Able to work flexible hours, including weekends and holidays.
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Published 4 hours ago
Expires 1 month from now
4 views · 0 interested
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Gathern
Riyadh