HR Associate – People Operations Advisor

About the role

As a People Operations Advisor, you will be the first point of contact for employees and managers, handling HR queries across multiple channels. You will ensure a positive experience for all staff while supporting the delivery of HR services.

Key responsibilities

• Resolve employee and manager inquiries on compensation, benefits, performance, leave, payroll and HR applications.
• Respond via HR case management system, phone, email and live chat.
• Guide users in Workday and other HR tools, promoting self‑service adoption.
• Maintain HR data quality and execute transactions in Workday.
• Collaborate with People Partners and specialists to address complex issues.
• Prepare HR documentation and coordinate onboarding and off‑boarding.
• Support process improvement initiatives and ensure timely, accurate service delivery.

Required profile

• Strong communication, problem‑solving and conflict‑management abilities.
• Detail‑oriented with a proactive, initiative‑taking mindset.
• Ability to juggle multiple priorities in a fast‑paced, virtual team environment.
• Degree in Human Resources or related field is a plus.
• Flexibility to work varied hours based on business needs.

Required skills

• Workday
• Workday case management

What we offer

• A diverse and inclusive workplace committed to equal opportunity.