Loss Prevention Officer

About the role

The Loss Prevention Officer ensures the safety and security of guests, employees, and assets at Bab Samhan a Luxury Collection Hotel Diriyah. Working full‑time on‑site, you will patrol the property, monitor security systems, and respond swiftly to emergencies.

Key responsibilities

• Patrol all areas of the hotel and assist guests with room access.
• Monitor CCTV, perimeter alarm, duress alarms, and fire‑life‑safety systems.
• Lock property entrances when required and conduct daily hazard inspections.
• Respond to accidents, provide first aid/CPR, and contact EMS as needed.
• Assist guests and staff during emergencies, defuse disturbances, and call for outside assistance when necessary.
• Complete incident reports, shift summaries, and daily activity logs while maintaining confidentiality.
• Escort unwelcome persons, report vehicle accidents or thefts, and conduct investigations and evidence gathering.
• Follow all company policies, report unsafe conditions, and maintain a professional appearance.

Required profile

• Ability to stand, sit, or walk for extended periods and lift objects up to 50 lb.
• Physical fitness to respond quickly, run, or jog when required.
• Clear, professional communication skills and ability to interact with guests, including those with disabilities.
• Commitment to confidentiality and adherence to security protocols.

Required skills

• CCTV monitoring and operation.
• First Aid and CPR certification.
• Use of fire‑life‑safety and alarm systems.
• Incident reporting and documentation.
• Investigation techniques and evidence collection.