Night Manager

About the role

Exceptional Hospitality Starts with You. As a Night Manager, you’re not just overseeing overnight hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make each stay special for every guest.

Key responsibilities

• Manage nightly audits and reconciliation, ensuring accurate financial reporting and adherence to internal controls.
• Drive financial reconciliation by posting and reconciling the day’s financial activity across departments.
• Verify payment integrity, ensuring accuracy of financial and credit card transactions and resolving complex discrepancies.
• Identify reporting anomalies, assess root causes, and collaborate with department leaders to enhance audit accuracy.
• Partner with the Night Manager to handle guest issues and assist in emergency situations as needed.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive work environment.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• Belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• Focus on the now, bringing urgency and discipline to every moment.