Office Manager – CEO Office

About the role

The Office Manager will provide comprehensive executive and administrative support to the CEO, ensuring the smooth operation of the CEO Office. This position acts as the primary liaison between the CEO, internal teams, and external stakeholders, including the Private Office of ilmi’s Chairwoman.

Key responsibilities

• Serve as the gatekeeper for all internal and external requests to the CEO, screening and prioritising engagements in line with strategic priorities.
• Manage the CEO’s calendar, schedule meetings, coordinate travel, and prepare briefing materials and reports.
• Coordinate with department heads to track CEO directives, follow‑up on action items and ensure timely completion.
• Organise high‑level meetings and board sessions, draft agendas, compile briefing packs, document minutes and circulate decisions.
• Identify and resolve operational issues within the CEO Office to maintain continuity and efficiency.
• Maintain secure, confidential records in accordance with governance policies.
• Accompany the CEO to meetings and conferences when required, ensuring accurate documentation and follow‑up.

Required profile

• Bachelor’s degree in Business Administration, Management, Public Administration, Organizational Leadership or a related field.
• 7+ years of experience in executive office management, senior leadership support or corporate administration.
• Extensive experience supporting C‑suite executives or Board members in fast‑paced organisations.
• Strong organisational, stakeholder management and communication abilities.
• Proven track record handling confidential information and tracking strategic action plans.

Required skills