Operations Coordinator

About the role

The Operations Coordinator will support daily logistics and operations activities for HAAN Global in Jeddah. This full‑time, on‑site position ensures shipments move smoothly, documentation is accurate, and customers receive timely updates.

Key responsibilities

• Coordinate and monitor shipments, ensuring cargo movement aligns with schedules.
• Prepare and maintain all required documentation, billing, and compliance records.
• Collaborate with internal teams, carriers, vendors, and customers to track orders and resolve operational issues.
• Update logistics systems and generate reports on shipment status.
• Assist with scheduling, resource allocation, and continuous process improvement.

Required profile

• Excellent written and verbal communication skills in English and Arabic.
• Strong customer‑service orientation with a focus on responsiveness and issue resolution.
• Administrative competence, including accurate record‑keeping.
• Diploma or bachelor’s degree in logistics, supply chain, business or a related field (preferred).
• Prior experience in logistics, freight forwarding or supply chain operations, especially within the GCC region (advantageous).
• High attention to detail, strong time‑management, and ability to work in a structured on‑site environment.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using logistics or freight‑forwarding software.