Operations Manager (Events) - 9 Month Contract

About the role

Tahaluf, a joint venture between Informa PLC, SAFCSP and the Events Investment Fund, is the largest B2B live and on-demand events organiser in Saudi Arabia. Its Portfolio 3 is building an initial Operations team and is looking for an Operations Manager to deliver large-scale events such as CPHI Middle East, Umrah & Ziyarah Forum and Saudi Maritime & Logistics Congress. The role reports to the Head and Senior Operations Managers and is a 9-month contract, which can be performed remotely.

Key responsibilities

• Act as the main point of contact for show teams on allocated events, internally and externally
• Set, forecast and achieve operational show budgets for allocated events
• Deliver and manage several physical and digital events, including features, on time and to the required standards
• Manage production and implementation of show project plans and ensure events comply with H&S, security and sustainability guidelines
• Implement internal and external service level agreements and oversee the exhibitor manual
• Coordinate with suppliers and show teams on briefs, design, registration areas and the welcome experience
• Compile post-event reports and KPI analysis, and monitor contractor performance with the Procurement team
• Mentor and manage line reports, set performance objectives and identify training needs
• Follow the H&S operating model, collaborate with the H&S and Sustainability teams, and adhere to Informa compliance requirements

Required profile

• Degree level education or equivalent
• 5 years of events or exhibition industry experience, having independently managed operations on multiple large events
• Experience managing several line reports at once and working with contractors and venues
• Good working knowledge of the exhibition industry and venues
• Ability to work to tight deadlines, anticipate problems and plan contingencies
• Willingness and ability to travel and work across EMEA time zones
• Proven knowledge of exhibition H&S guidelines and implementation

Required skills

• Strong Arabic and English verbal and written skills
• Proficiency in common business and project management software
• Familiarity with good procurement practices
• IOSH Managing Safety Certificate (or equivalent)
• Large budget management is a plus