Operations Team Lead, Inbound

About the role

As an Operations Team Lead for inbound processes, you will be the first point of contact for team members on the floor, ensuring that all workflows run smoothly and that items are processed and dispatched on time. This hands‑on role gives you exposure to the tools and systems that power Amazon’s logistics network.

Key responsibilities

• Measure and monitor workflows, track on‑site performance and relay shift information to frontline management.
• Support and train employees, supervising daily tasks to deliver high‑quality service.
• Assist the Shift/Area Manager with projects aimed at process improvement, safety, and workforce engagement.
• Collaborate with other departments to resolve common issues and support key performance areas.
• Use data analysis to identify opportunities for safety, quality, and productivity optimisation.

Required profile

• Flexible schedule availability, including weekends, nights and holidays.
• Strong English communication skills, both written and verbal.
• Problem‑solving mindset with experience in data analytics.
• Minimum 12 months of relevant experience in operations or similar environments.

Required skills

• Microsoft Office Suite (Word, Excel, Outlook).
• Data analysis.

What we offer

• Opportunity to work in a fast‑paced, high‑impact logistics environment.
• Hands‑on experience with Amazon’s operational tools and systems.
• Career development and training programs.