Procedures Lead

About the role

The Procedures Lead will oversee the development, maintenance, and archiving of banking procedures to ensure compliance with departmental policies and industry standards. This role supports day‑to‑day operations, change management, and continuous improvement initiatives within Riyad Bank.

Key responsibilities

• Coordinate review and approval of procedures with relevant departments and manage escalations.
• Implement daily operational tasks while adhering to established standards and procedures.
• Develop, update, and archive business procedures, following SLA and annual review plans.
• Assess change impacts on people, processes, and systems, and lead communication and awareness activities.
• Identify opportunities for process improvement, cost reduction, and productivity gains.
• Prepare accurate departmental reports and act as the primary contact for divisional controllers.

Required profile

• Bachelor's degree in Business Administration or equivalent.
• 6‑8 years of relevant experience in banking or procedural management.
• Strong action‑orientation, accountability, and customer‑focus competencies.

Required skills

• Good knowledge of banking products and services.

What we offer

• Opportunity to work within a leading Saudi bank.
• Engagement in high‑impact projects and continuous improvement initiatives.