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This job expired on 19/07/2026. It no longer accepts applications.
Remote Customer Service Representative
51Talk · Riyad
Job description
About the role
We are looking for a motivated Remote Customer Service Representative who enjoys engaging with customers and turning their experiences into positive brand advocacy. In this fully remote position you will be the first point of contact, helping customers via phone, email and chat.
Key responsibilities
- Respond to customer inquiries through phone, email and live chat, providing accurate information on product features, pricing and availability.
- Collaborate with internal teams such as sales, logistics and technical support to resolve customer issues promptly.
- Enter and update customer data across multiple platforms ensuring high data quality.
- Maintain detailed records of interactions and follow‑up actions.
Required profile
- 1–3 years of experience in a customer‑facing role, preferably in a call‑center environment.
- Excellent phone etiquette and strong verbal, written and interpersonal communication skills.
- Ability to multitask, organize workload and prioritize tasks effectively.
Required skills
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51Talk
Riyad
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