Sales Associate – Training Programs

About the role

The Sales Associate will promote the company’s training programs through outbound calls, convert leads into enrolled students and ensure a positive customer experience throughout the sales process.

Key responsibilities

• Conduct outbound calls to prospective clients to introduce training programs.
• Follow up on leads generated via marketing channels and convert prospects into students.
• Achieve and exceed monthly sales targets and KPIs.
• Build and maintain relationships by understanding client training needs.
• Provide accurate information on courses, schedules, fees and benefits.
• Maintain detailed records of sales activities and client interactions in the CRM.
• Identify new business opportunities based on client feedback and market trends.

Required profile

• Minimum 2 years experience in telesales, inside sales or similar role.
• Currently residing in Riyadh with a transferable Iqama.
• Experience in the training/education industry is highly preferred.
• Bachelor’s degree in Business Administration, Marketing or related field (preferred).
• Excellent communication skills in English.
• Proven track record of meeting sales targets and KPIs.
• Strong negotiation, persuasion and relationship‑building abilities.
• Proficiency in MS Office applications and CRM systems.

Required skills

• MS Office
• CRM systems