Sales Manager - Hotel IT Solutions, KSA

About the role

Shiji, a global hotel technology company behind a cloud-based portfolio covering property management, point-of-sale, guest engagement, distribution, payments and data intelligence for over 91,000 hotels, is looking for an experienced Sales Manager to support its Saudi Arabia sales team and drive sales growth. The role covers the KSA hospitality and F&B market.

Key responsibilities

• Develop and implement strategic sales plans to meet revenue targets and expand market presence in the KSA hospitality and F&B industry.
• Identify and prioritize key accounts and prospects, track sales metrics, pipeline and revenue forecasts, and report regularly to senior management.
• Lead the full sales process, from prospecting and lead generation to negotiation, contract closure and post-sale follow-up, and update the CRM regularly.
• Build strong relationships with clients and act as a trusted advisor on IT solutions tailored to their needs.
• Prepare and deliver sales presentations, proposals and demonstrations, and coordinate with dealers so they meet their targets.
• Validate and qualify partners and leads with Marketing, review marketing materials, and prepare project management for the handover from sales to implementation.
• Keep product documentation current, manage proposal and deal qualification, and stay updated on product enhancements, integrations, RFIs and RFPs.
• Act as a bridge between product management and clients, explaining technical aspects such as APIs, AWS, cloud solutions and AI, and share insights on industry trends with the wider team.

Required profile

• Bachelor's degree in Hospitality Management, Business, Information Technology or a related field.
• 6-10 years of hands-on experience selling hotel IT solutions, preferably in hospitality and F&B.
• Strong grasp of property management systems and revenue management strategies.
• Excellent written and verbal communication in Arabic and English; other languages are an advantage.
• Proactive, autonomous and highly structured, able to work in a fast-paced, collaborative environment.

Required skills

• Microsoft Excel for data analysis and reporting.
• Ability to explain technology concepts to technical and non-technical audiences.
• CRM usage.

What we offer

• A challenging, creative technology environment with freedom and responsibility.
• Opportunities to grow within a global organization.
• A modern workplace in a multinational office, with company events and location-based benefits.