Secretary – Digital Solutions

About the role

The Secretary will provide administrative, secretarial and clerical support to the Digital Solutions unit, ensuring smooth daily operations and effective communication across the department.

Key responsibilities

• Manage daily administrative and clerical tasks, including calendar management and appointment scheduling.
• Prepare, format and review letters, memos, reports, presentations and other documents.
• Maintain filing systems, ensuring documents are stored, updated and easily accessible.
• Receive visitors, answer phone calls and handle general inquiries professionally.
• Arrange meetings, set up meeting rooms and record/distribute minutes as required.
• Coordinate communication between managers, employees, internal departments and external parties.
• Support travel arrangements, hotel bookings and related logistics.
• Follow approved administrative policies, procedures and information‑security guidelines.
• Maintain confidentiality of sensitive information and report any security incidents.

Required profile

• Bachelor’s degree in Business Administration, Office Management, Secretarial Studies or a related field.
• 2 to 4 years of experience in secretarial, administrative or office support roles.
• Strong organizational abilities and attention to detail.
• Excellent written and verbal communication skills.
• Ability to handle confidential information with discretion.

Required skills