Senior DevOps Engineer

About the role

Lucidya is an AI-native Customer Experience Intelligence platform that helps enterprises understand, engage and retain customers. As it scales globally, reliable, scalable and automated infrastructure is a top priority, and DevOps is central to its engineering strategy. This full-time Senior DevOps Engineer role focuses on deployment pipelines, observability and operational efficiency.

Key responsibilities

• Build, maintain and improve CI/CD pipelines for reliable software delivery.
• Deploy and manage containerized applications with Docker and Kubernetes.
• Manage cloud infrastructure and automation with Infrastructure as Code tools such as Terraform.
• Implement monitoring, logging and alerting with tools such as Grafana.
• Automate repetitive operational tasks and support developers with deployments and environment configurations.
• Troubleshoot deployment, application and infrastructure issues and take part in incident investigation.
• Follow security best practices across pipelines, applications and infrastructure.
• Contribute to documentation and continuous improvement of infrastructure workflows.

Required profile

• 5-7 years of hands-on experience in DevOps, Cloud Infrastructure, Platform Engineering or a related role.
• Proactive problem solver who investigates issues, identifies root causes and knows when to escalate.
• Collaborative, working closely with developers and other engineers.
• Eager to learn and improve existing systems; quality-focused on reliable deployments and infrastructure security.

Required skills

• CI/CD pipelines
• Docker and Kubernetes
• Cloud infrastructure
• Infrastructure as Code (e.g. Terraform)
• Grafana for monitoring and alerting