Senior Project Manager – Cybersecurity Delivery

About the role

COGNNA is hiring a Senior Project Manager to lead its Delivery department and own every customer implementation from contract signature to go-live and handover. You will turn sold deals into deployed, adopted cybersecurity solutions, managing a portfolio of concurrent SaaS deployments for enterprise and government clients across Saudi Arabia and the GCC. You will also build the department's processes, mentor a junior Delivery Specialist and act as the trusted face of delivery to client executives and technical teams.

Key responsibilities

• Lead the Delivery department, setting its strategy, processes, tools and quality standards, including onboarding playbooks, templates, RACI, stage gates and handover checklists
• Forecast delivery capacity and flag hiring or partner needs as the customer base grows
• Own end-to-end delivery of multiple concurrent SaaS implementations: kickoff, scoping, planning, deployment, integration, UAT, go-live and handover to Customer Success
• Define scope, milestones, budgets and resource plans; manage change requests and prevent scope creep
• Track risks, issues and dependencies and escalate early with clear options
• Coordinate with Product, Engineering, Security Operations, Pre-Sales and Customer Success to remove blockers
• Serve as the main delivery contact for client executives, CISOs, IT and SOC teams, running steering committees, status meetings and executive reporting in Arabic and English
• Ensure deployments meet client security, data-residency and regulatory requirements (e.g. NCA ECC, SAMA CSF, PDPL)
• Manage expectations and resolve escalations to protect customer satisfaction and renewals
• Manage, coach and develop the Delivery Specialist, set goals, review performance and delegate workstreams
• Maintain project status and timelines in the PM tooling, report delivery KPIs to leadership, run post-project reviews and feed client insights back to Product

Required profile

• Native Arabic speaker with excellent written and spoken Arabic; professional fluency in English
• 6+ years of project management experience
• Proven record delivering enterprise implementations for large or government clients
• Familiarity with Saudi and GCC regulatory frameworks such as NCA ECC, SAMA CSF and PDPL
• Strong command of Agile and Waterfall/hybrid delivery methods
• Excellent stakeholder management, presentation and executive-communication skills
• Organised, calm under pressure and able to manage competing priorities across several projects
• Preferred: PMP or PRINCE2 Practitioner certification, solid cybersecurity concepts knowledge, and experience with public-sector and critical-infrastructure clients in Saudi Arabia

Required skills

• Agile and Waterfall/hybrid delivery methods
• Jira and Confluence
• PM tooling (specific tool not named)

What we offer

• Impact that matters: building products that shape the future of cybersecurity
• Continuous growth through certifications, trainings and career opportunities
• Ownership mindset through an ESOP program
• A culture of trust that empowers talent and celebrates real outcomes