Spa Receptionist

Hilton

🇬🇧 English

Job description

About the role

Join Hilton’s hospitality team as a Spa Receptionist and be the first point of contact for guests seeking relaxation and wellness. You will create memorable experiences by delivering warm, attentive service and ensuring smooth daily operations of the spa.

Key responsibilities

Greet and assist all guests entering the spa, handling check‑in and registration procedures.
Manage guest scheduling by answering phone calls and emails, processing reservations, and responding to inquiries.
Relay relevant information to spa staff and managers to keep operations coordinated.
Perform administrative duties such as data entry, filing, mail processing, note‑taking, and typing correspondence.
Support spa managers with general office tasks and documentation.

Required profile

A genuine passion for hospitality and creating welcoming experiences.
Integrity and a commitment to doing the right thing.
Leadership qualities that inspire teammates.
Strong teamwork orientation.
Ownership and accountability for tasks.
Ability to act with urgency and focus on the present moment.

Required skills

Questions fréquentes

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Published 3 months ago

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