Trainee Data Analyst – Member Engagement (Tamheer/Coop)

Bupa Arabia

Junior 🇬🇧 English

Power BI Excel

Job description

About the role

The Engagement Data Analyst trainee will support Bupa Arabia by analysing member engagement data, spotting trends and delivering actionable insights. You will help enhance existing dashboards and contribute to new analytical platforms that drive member outreach.

Key responsibilities

Collect, organise and analyse member engagement data from sources such as website analytics, email campaigns, event attendance and support tickets.
Identify patterns and insights to inform outreach strategies and develop visual dashboards and reports that communicate key metrics.
Support member segmentation and personalisation initiatives by creating informative digital content that highlights service benefits.
Monitor and report on the performance of the customer engagement team, suggesting improvements to boost satisfaction.

Required profile

Excellent verbal and written communication skills.
Strong analytical mindset with good presentation abilities.
Bachelor's degree in industrial engineering or a related field.

Required skills

Proficiency in Excel.
Experience with Power BI.

Questions fréquentes

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Published 1 month ago

Expires 1 week from now

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