Waiter (Saudi Only) - Makkah

About the role

A full-time waiter position at a Sofitel property in Makkah, open only to Saudi nationals. The role centres on warm welcome, accurate food and beverage service and an exceptional dining experience, with growth opportunities for an ambitious applicant.

Key responsibilities

• Welcome guests warmly and provide personalised, professional service.
• Take food and beverage orders accurately and efficiently, and serve according to Sofitel brand standards.
• Keep tables and dining areas clean, organised and properly set up.
• Maintain excellent knowledge of menu items, ingredients and daily promotions.
• Respond promptly to guest requests and handle complaints professionally.
• Coordinate with kitchen and bar teams to ensure smooth service.
• Follow food safety, hygiene and sanitation standards.
• Upsell menu items and promote hotel outlets to maximise revenue.

Required profile

• High school diploma or equivalent.
• Previous experience in food and beverage service, preferably in a luxury hotel.
• Excellent communication and customer service skills.
• Good command of English; additional languages are an advantage.
• Positive attitude, professional appearance and strong teamwork skills.
• Ability to work flexible shifts, including weekends and holidays.
• Passion for hospitality and delivering outstanding guest experiences.

What we offer

• Discounted Heartist rates across the global network of properties, food and beverage venues and wellness centers.
• Career growth and travel opportunities across more than 110 countries and 45 hotel brands.
• Continuous learning and investment in your capabilities.