Workplace Associate

About the role

The Workplace Associate ensures the smooth operation of Namaa’s corporate office, handling daily workplace activities, facilities, and vendor relationships. This role supports space planning, onboarding, and office logistics to create an efficient, engaging environment for all employees.

Key responsibilities

• Oversee daily office operations to maintain a professional and welcoming workplace.
• Serve as the primary point of contact for office‑related inquiries, coordinating with vendors, building management, and internal teams.
• Manage office supplies, equipment, and services to support uninterrupted business activities.
• Coordinate workspace planning, desk assignments, and meeting‑room logistics alongside Facilities and IT.
• Prepare workstations, access badges, and equipment for new hires.
• Organise corporate events, meetings, and employee‑engagement activities.
• Maintain office security, visitor management, and safety protocols.
• Track office expenses, vendor contracts, and service‑level agreements for cost efficiency.
• Partner with HR and leadership to enhance workplace culture and employee experience.
• Identify and implement process improvements to optimise office functionality and comfort.

Required profile

• 1‑2 years of experience in Operations, HR Ops, People & Culture, or Events Management.
• Strong organisational and multitasking abilities.
• Customer‑obsessed mindset with high ownership and follow‑up.
• Excellent communication skills in English and Arabic.
• High attention to detail and strong collaboration skills.
• Basic understanding of budgets, forecasting, and expense management.
• Experience coordinating office events and willingness to travel as needed.

Required skills

• Proficiency with Google Suite.
• Experience using ticketing systems such as Jira.
• Experience using ticketing systems such as Zendesk.