Account Director – GCC Luxury Hospitality

About the role

The Account Director – GCC at Faena The Red Sea is responsible for developing and managing high‑value business across the Gulf Cooperation Council, focusing on luxury leisure, groups and corporate segments. The role builds strong relationships with travel advisors, tour operators, DMCs, corporate accounts and event planners to position Faena as the preferred ultra‑luxury Red Sea destination for affluent GCC travelers.

Key responsibilities

• Develop and execute a strategic sales plan for priority GCC markets, driving production across luxury leisure, groups and corporate segments.
• Build and maintain relationships with luxury travel advisors, tour operators, DMCs, corporate travel buyers, family offices and event planners across the GCC.
• Identify and secure high‑end FIT, family leisure travel, private celebrations, corporate retreats, meetings, incentives and exclusive buyouts.
• Manage a portfolio of high‑value GCC accounts with clear revenue targets, annual production goals and conversion objectives.
• Lead negotiations for preferred agreements, corporate rates and strategic partnerships in line with commercial and revenue objectives.
• Collaborate with Events, Operations, Marketing, Revenue Management and Reservations teams to convert demand and ensure seamless guest experiences.
• Maintain accurate account plans, sales activities, pipelines and opportunity tracking within CRM systems.
• Represent Faena The Red Sea at key GCC trade shows, roadshows, sales missions and networking events.

Required profile

• Minimum 5 + years of experience in luxury hospitality sales, with strong exposure to GCC leisure, groups or corporate segments.
• Established network of luxury travel advisors, tour operators, DMCs, corporate accounts, family offices or event planners across GCC markets (strongly preferred).
• Previous experience with ultra‑luxury hotels, resorts or high‑end travel brands.
• Deep understanding of GCC travel behavior, luxury leisure distribution and corporate account management.
• Proven track record of developing accounts, converting high‑value business and achieving revenue targets.
• Exceptional communication, presentation, negotiation and stakeholder‑management skills.
• Willingness to travel frequently across GCC markets and represent the hotel at trade and client events.
• Fluency in English (mandatory); Arabic highly desirable.
• Bachelor’s degree in Business, Hospitality, Tourism, Marketing or related field preferred.

Required skills

• Microsoft Office
• CRM systems
• Hotel sales/commercial platforms