Airport Supervisor - RUH

About the role

The Airport Supervisor supports the Airport Manager in overseeing daily operations at the Riyadh hub. The role ensures safety, security, on‑time performance and efficient workflow while complying with Air Arabia policies and aviation regulations.

Key responsibilities

• Assist the Airport Manager in monitoring operational and security functions.
• Supervise daily briefings, ramp, check‑in, safety and security activities.
• Liaise with Flight Operations, MCC and other stakeholders to manage AOG, emergencies and service recovery.
• Report incidents, accidents and dangerous‑goods events to the Airport Manager and relevant authorities.
• Issue operational instructions to handling agents and guide them through complex situations.
• Ensure handling agents comply with company policies, legislation and regulatory requirements.
• Monitor GHAs/GSAs service level agreements, performance, payments and recommend improvements.
• Analyse delay and performance data to identify trends and drive corrective actions.
• Oversee baggage handling system, trace lost luggage and resolve passenger complaints.
• Support QA, Safety and Security audits and ensure timely closure of findings.
• Track revenue from excess baggage, wheelchair, seat sales and other airport services.

Required profile

• Proven experience in airport or aviation operations.
• Strong knowledge of safety, security and regulatory requirements.
• Ability to coordinate with civil aviation authorities, ground handling agents and internal teams.
• Excellent reporting and communication skills.

Required skills