Commercial Director (Facilities Management & Maintenance)

About the role

The Commercial Director will provide strategic, operational and financial leadership for a facilities management and maintenance organisation. Reporting to the Board, the role is responsible for driving sustainable growth, operational excellence and market competitiveness across all business functions.

Key responsibilities

• Develop and execute the company’s strategic vision, long‑term growth initiatives and business plans.
• Lead overall business operations to ensure efficiency, profitability and service excellence.
• Drive revenue growth, business expansion and market positioning within the facilities management sector.
• Oversee financial performance, including budgeting, forecasting, profitability and cost optimisation.
• Build and lead high‑performing executive teams across operations, finance, commercial, HR and support functions.
• Strengthen client relationships, strategic partnerships and stakeholder engagement.
• Identify new business opportunities, market trends and service innovations.
• Ensure operational excellence, service quality and compliance with industry standards and regulations.
• Oversee risk management, corporate governance, legal compliance and internal controls.
• Report business performance, strategic initiatives and organisational progress to the Board of Directors.
• Lead organisational transformation, digitalisation and operational improvement initiatives where needed.

Required profile

• Bachelor’s degree in Business Administration, Engineering, Finance or related field (MBA preferred).
• 12+ years of progressive leadership experience, with at least 5 years in executive roles.
• Strong experience in facilities management, property management, real estate services or related industries.
• Proven track record in P&L management, business growth and operational leadership.
• Strong financial acumen and strategic planning capabilities.
• Experience managing large‑scale, multi‑site service delivery and workforce‑intensive environments.
• Excellent stakeholder management, negotiation and business development skills.
• Demonstrated leadership, communication and decision‑making abilities.
• Knowledge of regional market dynamics, regulations and operational frameworks is preferred.