Director – Market Operations & Facilities Management

About the role

You will lead the market from pre‑opening and commercial development through full operations, building the operating model, developing the business plan, establishing the team and driving long‑term commercial performance.

Key responsibilities

• Lead pre‑opening, mobilisation and ongoing operations of a large‑scale retail, wholesale and fresh‑food market, including operating model, business plan, team structure and SOPs.
• Drive commercial performance through tenant mix, leasing, occupancy, rental income, ancillary revenues and strong tenant relationships.
• Own the annual business plan, budget and P&L, accountable for revenue, profitability, OPEX and overall asset performance.
• Oversee day‑to‑day market operations: traders, customer experience, loading/unloading, vehicle movement, storage, security, cleaning and waste management.
• Lead asset and facilities management across MEP, preventive and corrective maintenance, utilities, service providers, parking and lifecycle planning.
• Manage logistics, warehousing and cold‑chain operations while ensuring compliance with food safety, HSE and regulatory requirements.
• Build strong relationships with government authorities, tenants, traders, suppliers, logistics partners and other key stakeholders.
• Support development and expansion of future market destinations, establishing a scalable operating and commercial model.

Required profile

• 15+ years of relevant experience, including at least 5+ years in a senior leadership role.
• Proven experience in pre‑opening, greenfield development or building a large‑scale operation from the ground up.
• Strong commercial and P&L capability, including leasing, tenant management, business planning, budgeting and revenue growth.
• Solid understanding of asset and facilities management, logistics, service‑provider management and large‑scale operational environments.
• GCC experience preferred.