HR Senior Specialist – Employee Relations (Central)

About the role

The HR Senior Specialist – Employee Relations (Central) is responsible for safeguarding both organisational and employee rights while driving performance management and talent pipeline development. This role ensures fair treatment, monitors compliance, and supports retention initiatives across the store network.

Key responsibilities

• Develop and maintain an internal pipeline of high‑potential candidates for transfers and promotions, ensuring swift and equitable staffing.
• Monitor store employee attendance compliance to guarantee optimal manpower availability.
• Receive, manage, and analyse employee grievances and complaints, recommending corrective actions for fair treatment.
• Oversee employee exit processes, analyse exit interview data, and implement strategies to reduce turnover.
• Conduct investigations and disciplinary actions in line with Panda regulations and internal instructions.

Required profile

• Bachelor's degree.
• 2–3 years of relevant HR experience.
• Strong business acumen in a retail environment.
• Demonstrated accountability, assertiveness, and conflict‑management abilities.

Required skills