Human Resources Administrator

About the role

The Human Resources Administrator provides the first point of contact for the HR department, handling all incoming communications and visitors while ensuring a professional and welcoming environment. This role supports the HR team by managing phone traffic, mail, and daily administrative tasks in a fast‑paced hotel setting.

Key responsibilities

• Answer telephone calls and route them to the appropriate HR manager or extension.
• Take and relay messages for the HR office.
• Greet and assist guests and visitors entering the HR office.
• Receive, sort, and distribute incoming mail, packages, and faxes.
• Maintain a neat and organized work area.
• Complete the daily administrative checklist.
• Use the intercom/voicemail system to announce appointments and calls.

Required profile

• Positive experience in a similar administrative or front‑desk role.
• Positive attitude and strong communication skills.
• Commitment to delivering high‑level internal and external customer service.
• Excellent grooming standards and professional appearance.
• Flexibility to adapt to varying work situations and pressure.
• Ability to work independently or as part of a team.
• Knowledge of the hospitality environment is advantageous.

Required skills