موظف استقبال فندق

About the role

The Hotel Receptionist works full‑time on site in Jeddah, welcoming guests and ensuring a smooth front‑desk experience. The role combines guest interaction, reservation handling, and basic clerical duties to support the hotel's daily operations.

Key responsibilities

• Greet guests, manage check‑in and check‑out procedures, and provide information about hotel services and local facilities.
• Answer phone calls, handle reservations, and maintain accurate guest records.
• Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
• Perform basic clerical tasks such as filing, data entry, and document handling.

Required profile

• Strong reception and customer‑service abilities with professional phone etiquette.
• Reliable clerical skills, including basic computer use and record‑keeping.
• Ability to work on‑site in Jeddah with flexible hours, including weekends and holidays.
• Fluent Arabic; basic English communication is preferred.
• High school diploma or equivalent; hospitality or administrative training is a plus.
• Previous experience in hospitality, retail, or other customer‑facing roles is advantageous.

Required skills

• Basic computer use
• Data entry