Office Secretary – Administrative Support

About the role

We are looking for an Office Secretary to provide administrative and clerical support at our Jeddah office. The role ensures smooth daily operations, assists executives, and helps maintain effective communication with internal teams and external travel partners. You will work closely with the executive team to ensure that all administrative processes run efficiently and support the company’s mission to provide high‑quality Umrah hotel booking services.

Key responsibilities

• Manage incoming and outgoing correspondence, both in English and Arabic.
• Organise and maintain physical and digital documents, records, and official files.
• Schedule meetings, coordinate calendars, and arrange logistics for executive appointments.
• Prepare routine reports, handle basic data entry, and ensure office supplies are stocked.
• Support customer service activities by assisting travel agents and partners professionally.
• Facilitate communication between internal departments and external partners.
• Assist in preparing presentations and documents for internal and external meetings.

Required profile

• Strong clerical abilities with experience in document management and record keeping.
• Fluent in English and Arabic with excellent written and verbal communication.
• Previous experience in executive administrative assistance or company secretarial work.
• High level of integrity, discretion, and attention to detail.
• Relevant diploma or bachelor’s degree in business administration or related field preferred.
• Ability to prioritize tasks and manage time effectively in a fast‑paced environment.
• Customer service experience supporting travel agents or hospitality partners is an advantage.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Experience using email and scheduling tools.
• Proficiency with scheduling software (e.g., Outlook or Google Calendar).
• Basic data entry skills.