PMO for Retail Banking Digital Transformation

About the role

We are seeking a PMO professional to oversee delivery of the retail digital journeys within a major banking transformation in Jeddah, Saudi Arabia. The programme consolidates retail, SME and corporate channels onto a single platform and is at an early stage. Working within an independent programme management office, you will coordinate delivery, challenge output quality, and provide an objective view of progress.

Key responsibilities

• Coordinate the retail delivery cadence across squads and vendors, including sprint planning, stand‑ups, refinement sessions, reviews and retrospectives.
• Govern the retail backlog in Jira, ensuring work is structured, prioritised, traceable and moved through the agreed lifecycle.
• Facilitate requirements‑management with retail business owners across onboarding, account services, transfers, payments, cards and personal finance.
• Assure requirements and delivery artefacts before build, identifying gaps, ambiguity, missing acceptance criteria and long‑term operability risks.
• Maintain the retail requirements traceability view from business intent through design, build, testing and release.
• Coordinate release‑readiness activities, including UAT oversight, defect triage, evidence collation and gate‑status reporting.
• Produce concise weekly reporting and decision frameworks for senior stakeholders.

Required profile

• 5‑10 years of experience in retail banking digital channels with product knowledge of onboarding, payments, cards or related services.
• Advanced Jira capability and confidence working within agile delivery ceremonies.
• Strong eye for ambiguity, missing detail and control gaps in requirements and delivery documentation.
• Working knowledge of digital banking architecture, including engagement layers, core banking, payments, fraud controls and CRM.

Required skills

• Digital banking architecture
• Agile delivery
• PowerPoint
• Microsoft Office
• Jira