Sales Manager – Key Accounts (Jeddah)

About the role

The Sales Manager will lead the development and growth of key account relationships for a travel‑focused business in Jeddah. The role combines client‑facing account management with strategic sales planning to drive revenue and ensure high client satisfaction.

Key responsibilities

• Serve as the primary point of contact for assigned key accounts, handling all commercial inquiries.
• Develop deep relationships with decision‑makers and influencers to foster loyalty and retention.
• Conduct regular reviews of clients’ needs, performance metrics, and travel patterns to propose tailored solutions.
• Visit partners weekly to build rapport with management and agents.
• Develop and implement strategic account plans to meet or exceed sales targets.
• Identify and pursue upsell and cross‑sell opportunities for additional travel products or services.
• Monitor market trends, competitor activities, and client industry developments.
• Facilitate seamless onboarding and training on the company’s booking platforms.
• Organize periodic training sessions on new features, products, and booking solutions.
• Represent the company at industry events, conferences, and trade shows.
• Collaborate with marketing, product, and operations teams to deliver customized solutions.
• Analyze sales data, travel trends, and client usage patterns to identify growth opportunities.
• Prepare and present regular performance reports with actionable insights.
• Maintain accurate records of client interactions, sales activities, and account progress in CRM tools.
• Proactively resolve issues, complaints, or service challenges to ensure client satisfaction.

Required profile

• Bachelor’s degree in business, travel management or a related field.
• 3‑5+ years of experience in key account management, sales or business development within B2B travel.
• Strong understanding of the travel sector, booking platforms and corporate travel challenges.
• Proven track record of achieving sales targets with excellent negotiation skills.
• Analytical ability to interpret data and generate actionable insights.
• Customer‑centric mindset with a focus on relationship building.
• Fluent Arabic or Hindi speaker.
• Excellent verbal and written communication skills.

Required skills

• Proficiency with CRM software.
• Familiarity with travel booking platforms.