Senior Account Officer – Direct Sales

About the role

The Senior Account Officer will support Elm’s Direct Sales unit by driving sales execution, analysing market opportunities and managing client relationships. The role ensures sales activities align with Elm’s policies and business priorities, contributing to sustainable revenue growth.

Key responsibilities

• Analyse and execute sales strategies to increase market share and support business growth.
• Review sales performance data, prepare regular management reports and provide actionable recommendations.
• Monitor assigned sales activities, track progress against targets and analyse trends to identify improvement areas.
• Develop long‑term partnership strategies, assess partner capabilities and support sales initiatives.
• Study market conditions, collect and analyse customer, competitor and trend data, and share insights with stakeholders.
• Collaborate with Business Development teams to build business cases, provide sales inputs and assist in proposal preparation.
• Maintain client relationships, coordinate with customers to understand requirements and address issues promptly.

Required profile

• Proven experience in direct sales or account management within a B2B environment.
• Strong analytical ability to interpret sales data and market information.
• Experience working with CRM systems and updating client records.
• Ability to coordinate with internal teams and support cross‑functional initiatives.

Required skills

• CRM usage