Access Mobile Specialist Professional

About the role

The Access Mobile Specialist Professional will ensure the continuous availability, optimal functionality and performance of 2G, 3G, 4G and Access O&M networks. You will work closely with outsourced vendors and internal teams to maintain service quality and meet SLA/KPI targets.

Key responsibilities

• Manage 2G, 3G, 4G and Access O&M to maintain constant network availability and performance.
• Oversee outsourcing contracts, ensuring vendors meet agreed SLAs and KPIs.
• Lead fault management activities, including testing, diagnosing and repairing network faults to achieve short response times.
• Plan and execute routine maintenance to meet availability targets.
• Define engineering approaches, schedule vendor work, and recommend best‑practice techniques for network elements.
• Analyze capacity of 2G/3G/4G/Access components and provide recommendations.
• Guide operations teams during high‑traffic periods to avoid service disruptions.
• Ensure quality standards for all related projects and lead testing of new features.
• Validate acceptance of new network elements and assess parameter change requests for impact.
• Maintain relationships with vendors to control operational costs.

Required profile

• Bachelor’s degree in Engineering, Telecommunications or a related field from an accredited university.
• Proven experience in managing mobile network operations (2G/3G/4G) and Access O&M.
• Strong understanding of outsourcing contract management and SLA enforcement.
• Ability to lead fault management and coordinate maintenance activities.
• Excellent analytical skills for capacity planning and performance evaluation.

Required skills

• 2G network operations
• 3G network operations
• 4G network operations
• Access O&M
• Fault management
• Capacity planning
• Network performance analysis