Account Strategist / Account Manager

About the role

We are seeking an Account Strategist / Account Manager to lead high‑impact client relationships in a fast‑paced B2B growth environment. The role is remote‑first, focused on outbound strategy, measurable outcomes, and long‑term partnership growth.

Key responsibilities

• Manage 10‑15 active client accounts, ensuring health, retention, and growth.
• Develop and optimise outbound omnichannel strategies aligned with client goals.
• Lead daily client meetings covering strategy, progress, and issue resolution.
• Coordinate cross‑functional delivery pods of SDRs, researchers, and content specialists.
• Monitor campaign performance, identify blockers, and implement corrective actions.
• Handle escalations and align internal stakeholders to improve outcomes.
• Balance personal performance targets with broader team KPIs.

Required profile

• 3+ years of experience in account management, customer success, B2B lead generation, or similar client‑facing roles.
• Proven ability to manage multiple concurrent client projects in fast‑paced agency or SaaS settings.
• Strong stakeholder management and professional client communication skills.
• Excellent organisational and time‑management abilities with high attention to detail.
• Native or C2‑level English proficiency, both written and spoken.

Required skills

What we offer

• Remote‑first culture that values ownership, autonomy, and continuous learning.
• Opportunity to drive strategic client success at scale.
• Collaborative environment with cross‑functional teams.