Administrative Assistant – Booking

About the role

The Administrative Assistant – Booking supports Red Sea Sports & Entertainment (RSSE) in delivering seamless booking experiences for its Akun, WAMA and Galaxea activities. You will manage guest enquiries, maintain accurate reservation records and coordinate with operations teams to ensure smooth execution from enquiry to completion.

Key responsibilities

• Receive, log and respond to booking enquiries promptly and professionally.
• Maintain booking systems, calendars, schedules, availability, guest details, time slots, amendments and cancellations.
• Prepare and send booking confirmations, updates and relevant information to guests and internal teams.
• Coordinate with operations teams to communicate guest requirements, activity details, timings and special requests.
• Monitor schedules to prevent duplicate or overlapping bookings.
• Provide administrative support for reports on bookings, cancellations, attendance and guest requirements.
• Manage the email addresses for the different RSSE brands.
• Support pre‑activity communication by sharing accurate information on experience requirements, timings and guest preparation.

Required profile

• Minimum 12 months experience in booking, reservation or administrative support.
• Ability to handle guest enquiries and maintain accurate records.
• Strong attention to detail and organizational skills.

Required skills

• CRM Tools
• Data‑entry systems
• Reservation platforms
• Online booking systems
• Microsoft Office