Bell/Luggage Attendant – Luxury Resort

About the role

Join the ultra‑luxury team at Raffles The Red Sea, a flagship resort within Saudi Arabia’s Red Sea Project. As a Bell/Luggage Attendant you will be the first point of contact for discerning guests, ensuring a seamless arrival and departure experience while upholding the brand’s legendary service standards.

Key responsibilities

• Warmly greet guests at the entrance, using their names and titles, and assist with opening car doors.
• Manage luggage safely: tag, organize into Arrival, Departure, and Long‑Term sections, and maintain a detailed logbook.
• Escort guests to their rooms, providing a professional orientation of room features, Wi‑Fi, and amenities.
• Maintain a constant presence in the lobby, acting as a storyteller about the hotel’s heritage and local attractions.
• Coordinate with Front Desk, Concierge, and Valet teams to deliver messages, newspapers, and parcels promptly.

Required profile

• Impeccable grooming and personal presentation aligned with ultra‑luxury expectations.
• Physical ability to stand for long periods and lift or push/pull up to 50 lbs.
• At least 1–2 years experience in a 5‑star luxury hospitality environment.
• High school diploma required; a degree in Hospitality Management is an asset.
• Excellent communication skills in English; additional languages such as Arabic are highly desirable.