Bilingual Business Analyst – AI Agent Platform (Riyadh)

About the role

We are looking for a bilingual Business Analyst to join iSoftStone’s AI Agent platform delivery team in Riyadh. The role bridges government stakeholders and the technical team, turning business needs into functional designs and guiding the solution through the full delivery lifecycle.

Key responsibilities

• Act as the primary liaison with government stakeholders, conducting workshops and interviews in Arabic and English.
• Elicit, analyse and document business requirements, user journeys, personas and acceptance criteria.
• Translate requirements into functional designs, including data models, API contracts and integration touchpoints, and produce high‑level solution designs (HLSD) for the AI Agent platform.
• Analyse business data and workflows to inform solution design.
• Build and deliver prototypes and demos for stakeholder review and sign‑off.
• Coordinate with development teams during build, validate delivered functionality against requirements and acceptance criteria.

Required profile

• Fluency in written and spoken English and Arabic (mandatory).
• Proven experience delivering projects for government clients.
• Strong analytical, communication and stakeholder‑management abilities.
• Experience across the complete requirements‑to‑delivery lifecycle.

Required skills

• AI tools (LLM‑based assistants, AI Agent platforms, prompt engineering)
• API contracts
• Demo development
• System validation
• Product design
• Data models
• Integration touchpoints
• High‑level solution designs (HLSD)
• Development coordination
• Requirements analysis

What we offer

• High‑impact role on a flagship government AI platform project.
• Exposure to cutting‑edge AI Agent technology.
• Competitive compensation and an international working environment.